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Periodic engagement surveys are a useful way of obtaining insights into what is really going on in an organisation, but care must be taken not to run them too frequently if ‘survey burn out’ is to be avoided, with the attendant decline in response rates and quality.
The answer is to create tailored ‘pulse surveys’ based on the statements that are most highly correlated with engagement for the business unit or team in question. They can be completed in a few minutes and give a manager access to regular feedback on the progress being made in addressing critical engagement related issues.
As Pulse Surveys are tailored to reflect specific requirements, they provide a basis for team problem solving and individual learning which is directly related to the creation of a high performing work environment. Pulse Surveys can also be combined with 360 degree feedback on critical management behaviours and Engagement Scorecards to track the impact on business performance.
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or call us today on 020 7485 5748 for more information on pulse surveys.
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